Simplifying Digital for Small Business!
Enabling Local Market Dominance for Small Business!
Small Business Digital
Today, having a solid online presence is essential for small businesses to thrive. Small Business Digital understands the vital role that a solid digital footprint plays in the success of your business. Our Get Digital plans and Digital Services are designed to empower small businesses to establish their online presence and achieve the crucial outcomes necessary for success online.
With Small Business Digital You Have Choices!
DO IT YOURSELF
You can start by following our onboarding tutorials to build your Mobile-First Website, Messenger Chatbot & Webviews on one of our Get Digital plans, starting from $29+gst per month
WE DO IT FOR YOU
Whether you want a Mobile-First Website with PWA, Messenger Chatbot and setting up your Digital Essentials, or learning how to do online marketing, we've got you covered!
About the Platform?
The Small Business Digital platform and program provide a range of user-friendly features and benefits tailored for small businesses. Easily manage all your online assets using a secure dashboard with a single login. Our Mobile-First Website Builder lets you create beautiful, professional mobile and desktop websites without technical know-how. The Progressive Web App function helps you engage customers smoothly on smartphones. Messenger Automation lets you automate customer interactions, grow your contact list, and work more efficiently. Our Webviews Builder allows you to create a personalised web experience within Messenger. Additionally, our Online Training equips you with the skills to maximise your online presence. Everything you need to start is included with our Get Digital plans!
Website Builder
Get started in less than 5 minutes
Create a stunning website optimised for mobile devices using our templates, regardless of your business. Plus, you can also turn your website into a Progressive Web App, making it easily accessible to your customers anytime, anywhere.
Messenger Automation
Get to know your customer
Set up your automated conversations that are connected to your Facebook page and website using Facebook Messenger using our templates. No matter your business, conversations connect with contacts that convert into clients anytime, anywhere.
Training
Learn how to do it yourself
Extensive online training covering all aspects of setting up and building your website and Messenger automation, as well as setting up and how to utilise your digital assets online. Our weekly Facebook Group Live sessions will share tips & tricks.
Why Small Business Digital?
Small Business Digital is your key to swiftly securing your online establishment. With over 28 years of online experience and 16 years of experience with managing Facebook Ads, we expertly guide businesses, providing tailored solutions, effective strategies, and brand enhancement to attract customers and drive revenue growth. Leveraging the Small Business Digital platform and services enhances customer satisfaction, drives sales, and fuels business growth, allowing you to focus on your core operations while we manage your digital assets.
How to get started
Getting started is quick and easy. First, register for a Small Business subscription plan. Then you've got two choices: 1. Follow the onboarding tutorials and do everything yourself or 2. Select any of the offers on our services page and get the experts at Small Business Digital to do it for you so that your business is online generating leads sooner. Join our community of small business owners who are already reaping the benefits of our platform and services.
Features and benefits
With just one login, your subscription gives you easy control over your secure Mobile-First Website, Progressive Web App, Messenger Automation, and online course (included in the influencer plan). Our simple training will help you set up these tools using our specialised templates and styles, even if you're new to this. As a Meta Marketing Partner, our Meta-Matrix and RapidLaunch services ensure your Meta and Google Business assets are set up correctly in line with Meta's Terms of Service and, more importantly, set up securely. As an added bonus, Small Business Digital quickly handles any issues you may encounter with your Meta Platform Assets, ensuring your business can keep running on Facebook and Instagram during unforeseen events your business may encounter with your Meta accounts.
What's the Offer?
We've made our offer simple for everyone to understand. For a low monthly fee of $29+gst, small businesses can access various useful tools and hosting support through one easy-to-use dashboard. These include the Website Builder, Progressive Web App, Messenger Automation, Messenger Webviews Builder, Online Training, and Online Support - there are no hidden costs or long-term commitments on any of our Get Digital plans. Suppose you are looking to get everything done for you so that you can build your online presence and start generating leads sooner. In that case, our packaged and on-demand service offers are designed to be affordable and flexible and get your business online quickly!.
About Small Business Digital
Discover Small Business Digital, led by industry expert Mike Hillsdon with 16 years of managing Facebook Ad accounts and 28+ years of experience in internet and AI software development, marketing, and lead generation.
Our trusted platform has been built from the ground up and powers over 300,000 websites, as well as an easy-to-use Messenger Chatbot builder that's been powering tens of thousands of Chatbots since 2016. As an initiative of the Chatbot Agency, we are dedicated to helping Australian small businesses establish a robust online and social presence on fair and reasonable terms. Our digital services prioritises prompt and tangible returns on digital investments and is committed to long-term business growth and online success. Small Business Digital is your trusted partner for navigating the complexities of the online and social world and is driven by innovation, reliability, and unwavering support.
FAQ
You should be asking this question yourself!
The straight answer is, why should you!
Businesses are being bombarded daily by people claiming to be experts, and if you commit, then get your wallet out and be prepared to lose a lot of your hard-earned cash - believe me, we get hit up by the same people peddling SEO, Facebook Ads, Social Media, Google Ads and the list goes on.
In our defence, the boot is on the other foot - you do it yourself. The platform is a software-as-a-services that allows you to securely build and host your own website and Messenger chatbot for conversation automation, and the step-by-step onboarding training to guide you through how to do everything yourself is included on a software platform that's been in operation since 2015.
Our address is;
c/- Chatbot Agency
Level 3. 68 Commercial Rd
Newstead QLD 4006
Phn: 0406 734 376
With this incredible platform we work on, we are fortunate enough to be able to run our business from anywhere where we have power and an Internet connection.
If you would like to get in contact with us, either complete the form on this page or give us a call on 0406 734 376
Oh yes we are!
And just like our clients, we are a self-funded family-owned Australian small business that's been operating as the Chatbot Agency since 2017, so we've been around for a while.
Our mission for Small Business Digital is to provide a platform and service as well as expert panellists that are Australian-based - that means we are available during normal business hours!
So, feel free to say g'day!
Small Business Digital is an initiative of the Chatbot Agency. The Chatbot Agency evolved in 2017 by Mike Hillsdon after operating as a sole trader implementing mobile sites, mobile apps, websites and SMS/MMS chat, to software companies and businesses large and small, so he knows the expensive, frustrating pains that Sole Traders and Small Businesses go through with understanding and implementing businesses online.
Mike built his first website in 1996, so he's been around since the dawn of the Internet.
We set up Small Business Digital to help small Australian businesses with less than 10 employees. To use our Get Digital plans, we would like you to have an ABN for GST purposes because GST is added to a subscription plan regardless of where you come from. Our plans are the most affordable and fairest in Australia, and all the money you pay stays in Australia. Other services hosted outside Australia are recommended by other agencies because they get kickbacks for doing so, which is unfair to the business owner and the Australian economy.
As small business owners, we need to support more local businesses - that's what makes the economy go around.
Currently, we have 3 Get Digital subscription plans available;
- Startup, which includes a license to host 1 website, 1 Messenger chatbot and 10 Webviews
- Startup+, which includes a license to host 2 websites, 2 Messenger chatbots and 20 Webviews
- Influencer, everything in Startup+, plus the ability to create 2 free or paid online courses or for online communities that you can charge a subscription or give away for lead generation
All plans include the same Website, Messenger Chatbot templates and step-by-step onboarding tutorials.
A mobile-first website is a design approach prioritising the mobile user experience over the desktop experience. It involves creating a website optimised for mobile devices first and then scaling up to larger screen sizes. This approach allows for a streamlined and efficient experience for mobile users, who now make up the majority of internet traffic. Mobile-first websites typically have more straightforward layouts, smaller images, and faster load times, which can improve overall user engagement and conversion rates. By designing for mobile first, businesses can ensure that their website is accessible to all users, regardless of device or screen size.
When you build your Mobile-First website on Small Business Digital, you only have to write it once, and it will display correctly on every device from big screens in the boardroom through to any mobile device that can view HTML.
A Messenger chatbot is a chatbot that responds to specific keywords and prompts to generate responses in the Messenger app. This type of chatbot is usually programmed with a set of pre-written messages that it can deliver based on the user's input.
For small businesses, a Messenger chatbot can provide a cost-effective way to engage with customers and automate customer service. By responding to common queries and providing quick and accurate information, the chatbot can help businesses save time and resources while improving customer satisfaction. Additionally, a chatbot can provide 24/7 support, allowing businesses to serve customers outside of regular business hours.
A prompt-based chatbot can also help businesses collect valuable customer data by asking questions and guiding users through a series of prompts. This data can then be used to improve marketing strategies and tailor products and services to better meet the needs of customers.
Overall, a Messenger chatbot provides small businesses with an efficient and effective way to engage with customers, automate customer service, and collect valuable data to improve business operations.
A Messenger webview is a feature that allows businesses to display web-based content within the Facebook Messenger app. It provides a seamless way to showcase web pages, forms, or interactive elements as part of a conversation in Messenger. When a user interacts with a Messenger chatbot or clicks on a button, the webview opens up within the Messenger interface, allowing them to view and interact with the content without leaving the app. This feature is useful for displaying product catalogs, completing forms, making reservations, or any other web-based interaction within the context of a conversation. It offers a convenient and engaging user experience while keeping users within the Messenger ecosystem.
We offer two types of online training.
The FREE training includes taking you through the whole onboarding process of editing and customising your website, Messenger chatbot and Messenger Webviews using our tried & tested templates as well as other tasks such as;
- Updating your domain DNS to connect your website and SSL certificate to secure your website.
- Set up your email transport (Sendgrid or Gmail) to deliver your enquiries and auto-response.
- Connecting your Messenger Chatbot to your Facebook Page and Website
- Set up the social platforms, including but not limited to Facebook Page, Google Business Page and Analytics, LinkedIn Business page, Meta Business Suite, Meta Business Manager, and YouTube Channel.
- Marketing tips and strategies that make sense! We will teach you how to get the simple stuff in place without all the overwhelming stuff you get bombarded with daily from so-called gurus.
- Access to the Small Business Digital Facebook Group, where we will hold weekly live sessions that will also include sessions with our trusted partners in the digital space.
Then we have the premium courses relating to;
- Setting up the social platforms, including but not limited to Facebook Page, Instagram and Threads
- Business Management Assets include Google Business Page and Analytics, LinkedIn Business page, Meta Business Suite, Meta Business Manager, and YouTube Channel.
- Marketing with Facebook, SEO, LinkedIn Marketing & outreach, Social Media strategy, content creation, creating and implementing your marketing plan and lead generation strategies so you can get the most out of your website and Messenger automation.
Additional online courses will be available each quarter.
All courses are accessible from your user account, so you don't need to sign up for another service.
Get in Touch!
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